Reclera calls and texts your slow-paying brokers and shippers — in your company's name — until the invoice gets scheduled. For detention and short-pays, we draft the formal demand letter and you approve it before anything is sent.
Drivers get detained on roughly 4 out of 10 stops — and while almost every fleet charges detention, fewer than half of those invoices ever get paid. The industry loses over $15B a year to it.
Source: ATRI, 2024.
Nobody in a small operation has time to call a broker's AP desk four times about a $225 detention line. So it quietly gets written off. That's the gap we work.
stops involve driver detention
of detention invoices ever get paid
lost across the industry each year
the only numbers on this page
Your AR aging sits there because calling is nobody's job. Reclera works the list: it calls the broker's AP desk, texts the contact, logs what they said, and calls again on the date they promised.
Detention past the free window, TONU, layover, lumper reimbursement, accessorials that got trimmed off the check. We draft the letter against your rate con and BOL — you read it and approve before it's sent.
Your oldest open invoices, plus any detention you never billed or got short-paid on. Email, PDF, or an export from your TMS — whatever you already have.
Calls and texts go out in your company's name to the right AP contact, on a schedule, with every answer logged. Detention and short-pays get a drafted demand letter for your approval.
Your customer pays you directly on your existing payment rails. We never take custody of funds. On the flat plan there's no percentage at all.
Think of it as an AR back-office employee that never forgets to follow up.
Keep your factor. Factoring advances the linehaul — it doesn't sit on the phone about detention, accessorials, short-pays, or the receivables you never factored. That's exactly what we work.
The lines factoring doesn't advance and nobody calls about.
The check came in light. We draft the letter that asks for the rest.
Direct customers and older invoices still sitting in your aging.
Payments go straight to you. We never touch your money.
Starter covers up to 50 unpaid invoices worked per month with calls and texts, no percentage taken, cancel anytime. Not ready? Run the one-week pilot: five invoices, $0 up front, 20% of whatever comes back.
See all plans →Your 5 oldest unpaid invoices. We call every one. 20% of what's recovered, zero if nothing is.
Up to 50 invoices worked per month. You keep 100%. Cancel anytime.
Around 500 calls a month for heavier fleet and brokerage volume.
Around 1,500 calls a month, plus pre-due-date confirmation calls.
1–50 trucks. You already sat at the dock and logged the hours. We turn that into a billed, chased, followed-up demand — and you keep 100% on the flat plan.
If nobody on your team owns AR follow-up, it doesn't happen. Reclera calls your customers about open invoices in your company's name, every week, without being reminded.
Mixed broker and asset operations. We chase detention, accessorials, and short-pays across both sides without changing your TMS or your workflow.
Refer your clients, keep the relationship. We do the calling and the letters; you stay the trusted advisor.
Tell us what's open. We'll review your aging and any unpaid detention, show you what we'd chase and how we'd chase it, and you decide whether to run the one-week pilot. No cost, no card, no commitment.
Fair question. There's no upfront cost on the pilot, you sign nothing binding, and we never take custody of your money — your customer pays you directly on your existing payment rails. We won't quote you results from other customers, because we're not going to make numbers up. The industry numbers on this page are ATRI's, and the only number that matters to you is what we find in your own aging.
Calls and letters go out in your company's name, as your automated assistant — like an AI back-office employee. Payments always go directly to you on your existing payment rails; we never take custody of funds. Recovery calling is currently available to companies whose customers are in supported states, and we're expanding state by state.
Then keep factoring. We don't buy invoices and we don't replace your factor. Factoring advances the linehaul; it doesn't chase detention, accessorials, short-pays, or receivables you never factored. That's the part we work.
That's the point. You forward your open invoices and detention paperwork, and the calling, texting, and follow-up happens without you. The only thing that needs your attention is approving a demand letter before it goes out.
The calls are professional, short, and factual: which invoice, which load, what's owed, when can it be scheduled. Letters cite the rate confirmation and BOL. No hostility, no pressure tactics — just the paperwork, from your company.
The pilot is $0 up front on five invoices with 20% of what's recovered. Starter is $99/mo flat with up to 50 invoices worked per month and no percentage at all — you keep 100%. Higher-volume plans add call capacity for a monthly fee plus 3% of recovered amounts.
Send us what's open. We'll show you what's still collectible and how we'd chase it. Then run the one-week pilot on five invoices if you want to see it work.